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Attention: Please expect processing delays Jan 12-15 as our team is conducting inventory counts. All orders placed during these dates will ship Jan 15-18. 

Find answers to your most common questions below. If you still have questions, let's chat!

Live Chat is located at the bottom of the screen when our Customer Care Team is available.*

If Chat is not available, you can always shoot us an email customercare@limecrime.com or give us a call 866-LC-VENUS!

Dying your hair? Be sure to read our Unicorn Hair F.A.Q.

*Live Chat is available Monday, Tuesday, Wednesday and Friday 7am – 6:30pm pt. Thursday 7am - 3:30pm pt. Saturday 9am – 5:30pm pt. Closed on Sunday and Holidays.

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